OPERATIONAL RULES
When an Expected Close Date passes and no buyer evidence exists to support a revised date, the Opportunity has no valid basis to remain open. It must be closed. An expired Expected Close Date without supporting evidence is not a scheduling problem - it is a signal that the conditions for a valid open Opportunity no longer exist.
Observance of the Rule
Violation of the Rule
SALESPERSON
Execution
SALES MANAGER
Execution
CRM ADMINISTRATOR
Execution